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Payment options
For orders placed via this shop, we offer the following payment options, unless otherwise specified in the respective product presentation in the offer:
Prepayment by Bank transfer or PayPal
SEPA direct debit (bank deposit - not for first time orders)
Delivery on bill (for regular customers)
Delivery
Your order will be delivered by Deutsche Post / DHL, in individual cases with DPD.
Delivery times
We need 1-2 business days to prepare your order. Then it is handed over to the shipping service provider. Transport times (approx.) Within Germany: 1-2 business days, EU deliveries 2-4 business days, for deliveries to Switzerland 3-6 business days. (Total delivery time = preparation time + transport time).
Shipping
The dispatch of an order takes place within 1-2 business days from receipt of the order (resp. with advance payment from payment receipt). We ship in Germany, to individual EU countries (see below) and to Switzerland. The maximum package weight of a shipment is limited to 10 kg in Germany and to 5 kg in the EU countries.
Shipping costs
Germany: For shipping within Germany we charge a flat rate per order of 4.00 € shipping.
From a gross order value of 50,00 € we send shipping free.
For shipping to EU countries or Switzerland, following overview:
Shipping costs for shipments to EU countries - Shipping costs Switzerland
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| weight |
package costs Zone 1 (EU) |
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package costs Switzerland |
| up to 0,5 kg |
4,50 € |
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5,00 € |
| up to 1,0 kg |
7,00 € |
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8,00 € |
| up to 2 kg |
8,90 € |
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17,00 € |
| up to 5 kg |
17,00 € |
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27,00 € |
We ship to the following EU countries:
Europe - EU (Zone 1)
Belgium (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Luxembourg, Monaco, the Netherlands (except Faroe Islands, Greenland), Estonia, France (except overseas territories and departments) Except outside Europe), Austria, Poland, Portugal, Sweden, Slovakia, Slovenia, Spain (except the Canary Islands, Ceuta and Melilla), Czech Republic
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